Privacy Policy

Delfin Trading Company (DELFIN) maintains high standards for the protection of your privacy over the Internet. Generally, we obtain specific and individualized data about website visitors only when the information is supplied voluntarily. We then use the information for the purpose of fulfilling the visitors' requests. However, DELFIN gathers some generic information automatically, solely to help us determine the success and usefulness of our websites. This generic information, which does not reveal the identity of the visitor, include: what web site the visitor visited, how much time people spend on various pages of the site, visitors' domain name types (.com, .org, etc.), and the originating webpage of the visitor. DELFIN uses this information to determine customer service needs. This privacy policy will be periodically updated to reflect any changes to our practices.

Our website employ "cookies". Cookies are small segments of text that are transmitted to a visitor's web browser and which store information on the visitor's hard drive. This information is later transmitted back to the server that originally sent it to the visitor upon a later visit to that site. Cookies allow servers to recall previous transactions to avoid repetition in data gathering. A visitor can configure its equipment hardware, usually with its browser to make notification when they receive a cookie. The visitor can refuse it.

DELFIN will not sell or reveal information obtained about its visitors to anyone outside of our organization unless authorized by the visitor, it is legally required, or such disclosure is required to protect the safety of employees, visitors, customers, or property. DELFIN does not send "junk" e-mail, also known as "spam". In certain instances, when DELFIN wishes to contact customers via e-mail, respond to messages, confirm purchases, or transmit information requested by a visitor, we will use e-mail. Any time a customer or visitor receives e-mail it does not want from us, the customer can request that we not send further e- mail.

DELFIN has security measures in place for protecting data conveyed during a visitor's purchase with us. Our employees, partners and subcontractors are required to protect the privacy of such data. We want our visitors and customers to feel that their privacy will be protected when they browse our site or purchase products from DELFIN on-line. We deny any responsibility for the privacy protections or content offered by other sites to which our websites may contain links

Privacy SMS Disclosure

Effective Date: June 25,2026

Delfin Trading Company values your privacy and is committed to protecting your personal information.

We collect only the information necessary to conduct business, including processing orders, shipping products, providing customer support, processing payments, and communicating with customers.

How We Use Your Information

We may use your information to:

Process and fulfill orders.
Ship products through the United States Postal Service (USPS), FedEx, UPS, Amazon, eBay, or other shipping providers as required.
Process payments through banks, ACH networks, and authorized credit card payment processors.
Respond to customer inquiries and provide customer service.
Send transactional or informational SMS messages when you have consented to receive them.

SMS Privacy

By providing your mobile phone number and opting in, you agree to receive SMS messages from Delfin Trading Company regarding your orders, account, or other business-related communications.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP, or request assistance by replying HELP.

Information Sharing

Delfin Trading Company does not sell, rent, trade, or disclose your personal information to outside organizations for marketing purposes.

Information is shared only when necessary to conduct our business operations, including with:

USPS
FedEx
UPS
Amazon
eBay
Banks
ACH processors
Credit card payment processors
Other service providers necessary to fulfill your orders or comply with legal obligations

These parties receive only the information necessary to perform their services.

Data Security

Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Delfin Trading Company Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customerservice@delfintrading.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Most customer information is stored in secure, encrypted cloud-based systems. Any printed records are maintained in secure locations with appropriate safeguards to prevent unauthorized access.

Staff get verbal opt-in for messaging using this script: Staff: What’s your phone number? Contact: Gives number. Staff: Do you want to receive informational messages from Delfin Trading Company? Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Our combined privacy policy and messaging terms and conditions are available by request. Contact: I agree to get messages.

Your Rights

You may contact us to request access to, correction of, or deletion of your personal information where permitted by law.

Contact Us

If you have questions regarding this Privacy Disclosure or our privacy practices, please contact:

Delfin Trading Company
1204 Flamingo Drive, Cape Coral, FL 33904

844-838-7178 Email: customerservice@delfintrading.com